If your game is not working for technical reasons, we are listening to you to help you.
If you have a “disk not recognized” error, please check first that the disk is in the drive, reboot your computer and restart the game. If the problem is still present, insert the CD or DVD-Rom of the game in another available drive of your computer and restart the game.
In general, if the game can’t launch without further explanation or if you meet graphic or sound problems while playing:
1. Check your computer requirements are compatible with those recommended by the game.
2. Check DirectX version as well as your graphic and sounds drivers: your computer has to be updated regularly. Generally an update older than 6 months is too old.
And please don’t forget: if display is slow while playing, don’t hesitate to change settings in the game menu in order to lower the graphic quality or the screen resolution in game.